Do you ever feel like your city isn’t on the same page technologically as you are? When I’m on Twitter or LinkedIn, people are using the technology to connect with their customers, vendors, and fans. Connections are made over Skype, and bills are paid with PayPal. It’s understood that voicemail is a pain, and that [...]

Photo of Downtown Lethbridge by Kim Siever. At the beginning of the month, I stumbled into a conversation on Twitter with other people from Lethbridge (Alberta, Canada). We were discussing the need for more services on our side of the city. Without getting into too much detail, my side of town (West) is heavily populated, [...]

  I ran into something today, and I wanted to write a quick post about it, at least as it relates to small business. Each and every one of your employees is a part of your marketing. What do I mean by that? I mean that any actions of even the most casual of back [...]